I offer a series of training and workshops to improve effective communications, facilitation and knowledge sharing. Please contact me if you are interested in booking a workshop or combining different sessions into multi-day workshops. I am also happy to design session specific to your needs. Contact info at the bottom!
Effective Meetings part 1: Facilitating engaging meetings
Do you feel that the best part of meetings is the coffee break? A lot of us spend our days in meetings and opportunities are lost to maximize the knowledge in the room. This course focuses on how to facilitate more effective participation from everyone in the meeting for a more engaging experience, improved knowledge sharing and ultimately improved outcomes in our work.
You will practice, learn and improve upon:
- Participatory facilitation skills
- Methods to create a more engaging, knowledge sharing experience
- Designing, facilitating and participating in a great meeting for you and others
Effective Meetings part 2: Designing your engaging meeting
Do you have a meeting or workshop to plan in the near future? Do you want to make it your best meeting yet? Bring your real meeting ideas to this workshop and work collaboratively with an effective meeting facilitator and your peers to design a great effective and engaging meeting. Part 1 is recommended. This course comes with a 30 min post-workshop coaching session.
You will practice, learn and improve upon:
- Creative methods for structuring different types of meetings
- Developing an effective agenda for your proposed meeting
- Choosing the best tools for engaging your meeting participants
Introduction to online communications for teams
Do you work with a remote team? Have your email messages been misinterpreted? Do you want to go beyond email to help your group share information? This workshop will improve your ability to communicate with email as well as introduce a suite of free, easy to use online tools for communicating in geographically dispersed environments.
You will learn, practice and better understand:
- Email do’s and don’ts, particularly across cultures
- Free online tools for teams including teleconferencing, chat, surveys, meeting organizers, blogs and wikis
- How to get your techno-phobic team started with online tools
I CAN DRAW — Hands On Writing on Walls (Intro)
What if you drew your notes instead of wrote them? Visually captured what is happening at a meeting or in a classroom? Engage people beyond words and text? How would that change the experience for you and others? We’ll explore these questions as we learn to write on walls, the base elements of the practice of graphic recording and facilitation. We’ll cover basic techniques and tricks that enable any of us to draw as a way of capturing and communicating ideas with each other.
You will learn and practice:
- Letter writing – a variety of forms
- Iconography – simple images anyone can draw
- Using colour, markers and chalk
- Tips for getting started with your own note-taking, small groups and practice
Online communication and collaboration tools
What are social softwares, Web 2.0, Blogs, Wikis, Facebook, Twitter…..This course will help you understand how to use these tools in your organization to increase knowledge sharing and collaboration as well as outreach to your constituents. Techniques learned can be used for collaborative meeting agendas, event planning, reporting and knowledge sharing. Participants will gain hands on experience with free online tools.
This course addresses how to give positive feedback in the workplace. The first half is based on face to face feedback sessions that focus on solutions. The second half focuses on feedback using email and how different communication styles can affect levels of trust when communicating over email. This is particularly relevant for geographically dispersed or remote teams.
Effective communications and facilitation 101
This workshop focuses on key communications skills including active listening, summarizing and giving/receiving feedback. Self-awareness, introspection and mutual understanding to improve communications and group dynamics will also be explored. These are foundation concepts for ongoing, respectful and positive dialogue amongst employees.
Using conversations as a method to engage at work and in your community
Conversions are the key to building community! This workshop is focused on improving the quality and quantity of our conversations in the workplace. Areas covered will include appreciation, being positive, synthesizing and storytelling. Techniques used will include Conversation Café, Micro-Literature and Jumpstart Storytelling. This is an experiential workshop for learning and practicing new skills, reflecting on topics of interest and having fun.
Problem solving in teams
Do you have a burning problem/challenge in your work that others also share? Harness the tacit knowledge that exists by using your colleagues to identify possible approaches or new lines of inquiry. In this course you gain a new technique, how to facilitate and organize a participatory problem solving session in your workplace.
There is a theory that most knowledge is shared by the water cooler. Based on a belief that knowledge and learning take place through personal interactions, this workshop will focus on how to increase the quantity and quality of conversations. It looks at techniques to help networking for meeting/conference organizers and attendees. An additional option is to include cross-cultural communications.
1 Day workshop on Knowledge Sharing Tools for Busy Organizations
This one day workshop addresses elements from the above short courses such as effective meetings, problem solving in teams and networking skills for increased conversation and collaboration.
This workshop addresses critical questions facing organizations today:
– How do we ensure knowledge flows easily to where it is needed?
– How can we harness the knowledge of a team, strengthen relationships and develop shared thinking?
– How can we build on past experiences to improve activities for the future?
– How can an organization retain essential knowledge, particularly with an ageing workforce?
You can expect:
– Practical, hands on approaches using experiential adult education principles
– Different methods for project planning, meetings and reporting
– New tools you can implement immediately for:
- problem solving, learning, and organizational development
- meetings as knowledge sharing opportunities
- improved networking in workshops, seminars and conferences
- engagement of staff and colleagues
To organize a course in your workplace or find out more information, please contact: Michelle Laurie, michelle.k.laurie(@)gmail.com or call 1.250.231.0635