Tag Archives: knowledge

Improving your tweets

My Uncle is a pediatrician in Toronto, Ontario, Canada.  He took forty plus years of knowledge and wrote a book on health issues for babies (0-5 yrs).  This encyclopedia of information is a fantastic resource for any new parent!  Lately he starting tweeting tidbits of advice on Twitter and I had a look to see how I might help improve the tweets and get more followers.  Below are some of my ideas for improvement.

old: ANY REGRESSION IN #DEVELOPMENTALMILESTONES RAISES A RED FLAG.

revised: Any regression in #developmentalmilestones raises a red flag.  #toddlers #babies

old: DO NOT FORCE YOUR CHILD TO EAT. IT WILL BE A BATTLE THAT YOU SELDOM WILL WIN.

revised: Do not force your #child to eat.  It will be a battle that you seldom will win.  #toddler #eatinghabits #parenting

old: LIMIT MILK INTAKE TO 500-600 ML (18-20 OUNCES) DAILY.MEALTIME SHOULD BE PLEASURE TIME.

revised: Limit milk intake to 500-600ml (18-20 oz) daily.  Meal time should be pleasure time.  #toddler #eatinghabits #parenting

old: TO PREVENT YOUR TODDLER FROM BECOMING A#PICKYEATER DO NOT FILL HIS/HER TUMMY WITH FLUIDS.

 revised: To prevent #toddler from becoming a #pickyeater do not fill his/her tummy with fluids #eatinghabits

In summary,  I added several #tags to key words that people might search for on twitter.  You can tag as many words as you want in the sentence itself or as additions at the end.  I also suggested he might gain followers if he provides real time advice.  For example, he could send a tweet like:
Have questions on the #health of your #baby #infant #toddler?  Tweet your Q’s for expert #medicaladvice  

If you have further tips for improving tweets, please share so we can help Old Doc Lester share his knowledge (and learn for ourselves too!).  You can follow him on twitter @DrMickeyLester.

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Aha moments…thanks to the metaphor!

In the field of knowledge management, complexity and changing organizations, it’s easy to have conversations where one person is talking past another.  Have you ever stood there wondering what a colleague is trying to explain while they seem really sure of what they are saying?

One way to help clarify concepts is to use metaphors.  Yesterday on Twitter (via @NancyWhite) I saw this example that visually illustrates the difference between data, information, presentation and knowledge.  A picture is worth a thousand words in this case, particularly for people working with knowledge!

Another great metaphor for understanding tacit knowledge is the iceberg metaphor from Anecdote.com (blogged in 2007, fantastic description).  They visualize knowledge as above and below the waterline.  Most of the mass of an iceberg lies below.

Lastly, a simple way to explain complexity is provided on page 9 of the highly recommended book Getting to Maybe.  They use metaphors such as baking cakes, launching rockets and raising children.  Thanks to Gary Ockenden for sharing that one with me a few years ago.

Do you have metaphors you use to explain concepts related to knowledge or complexity?  Please share!

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Guidelines for Knowledge Partnerships

The Asian Development Bank has recently released “Guidelines for Knowledge Partnerships”, a report prepared by Heather Creech of IISD and myself.  This is a major step forward in our thinking on how to set up and manage partnerships that are primarily for the purposes of the generation and exchange of knowledge.   We built the guidelines around the OECD DAC criteria for evaluation (Relevance, Effectiveness, Efficiency, Impact and Sustainability), together with identifying building blocks and success factors.

We hope those of you currently working with partners, or building more formal networks and consortia of organizations will find these guidelines helpful.

You can download the guidelines on IISD’s website http://www.iisd.org/networks/manage/default.asp or from ADB: http://adb.org/documents/guidelines/knowledge-partnerships/default.asp

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