Tag Archives: communications

Markers – ready!

marker refill

It’s always fun getting ready to host a graphic facilitation workshop and I have one coming up Aug 15-16 in Prince George (a few spaces left in case you are keen).  What I love is the opportunity to sift through my books, resources and extensive marker collection!

One of my marker favourites are the Neuland markers. I use a range of Number Ones and the Big Ones. I not only enjoy the wide nib and feel of the marker, what I particularly think is cool is that I can refill them. In the photo above you can see my marker is upside down and has a tiny hole in the top of the green circle. The bottle beside with the clear bulb on top is refill ink. Thus whenever you run out of ink you can fill the marker up. It feels really good to not throw away the marker (I do that with other ones that I really love despite feeling wasteful).

The refillable marker was also an incentive given the cost of buying these markers (they are imported from Germany). However, if you decide you do want to try them, the shipping fee is flat rate to a certain weight so you can share an order with friends or buy as much as you can within the weight limit! I bought refills for all my colours which has been handy. Though, after using the markers for several years I realize I should have bought more black ink refill. I love the black most 🙂

What are your favourite markers? Any recommendations I should share with the participants in Prince George?

 

 

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Rosviz18 reflection part 2

See below for a second reflective guest blog from Lisa Theissen, social reporter at Rosviz18:

“I’ve been mulling over our time together, and thinking about my own Harvest from the point of view of Social Reporter. It’s always an interesting spot to hold, a little outside of things, recording everything I can, keeping track and choosing pieces to share with the online world about our work in the workshop.

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What amazes me each time we do this is how the people in the room shape the workshop. As organizer, Michelle knows the flow and shape of the exercises and of our days ahead of time. She is skillful in employing the wisdom in the room, the strengths of the attendees – which is different every time. Our Day Two was different than other Day Twos that I’ve seen at RosViz, and very rich! It was what was needed in the room, decided by the room.

This watching role allowed me the opportunity to hear both the rumblings of self doubt, self effacing comments as well as the emphatic “I CAN” moments that occurred. Beautiful, big AHA moments here and there, different for everyone.

My big AHAs this year were around how much more complex the work has become. People are taking graphic facilitation into rooms it may never have been in before, and learning new things about themselves and the groups they work with because of it.

Our group this year was looking to solve some very complex problems – to find more ways to engage their groups authentically, to facilitate respectfully, with curiosity and goals in mind.

One of the topics that came up around this was how the facilitation and recording of sensitive issues can have an emotional  impact on the facilitator/recorder. I’ve had experience with recording in sensitive situations involving violence and abuse, and know this absolutely to be true. Some of those sessions are still here in my memory as though they happened earlier today. We talked a little bit in Rossland about being aware that we can become traumatized – and I would like to add another layer, one of being aware that, through our work, we don’t re-traumatize the individuals in the room. There are a few ways to approach this, the most effective I’ve found is to talk with the group ahead of time with some possible imagery/iconography pre-drawn to represent some of the big, difficult issues that can arise and ask for approval before they are used on the chart. My experience has been that people respond very genuinely to this, and are quick and clear with their answers. It is respectful, and saves the group (or individuals within it) from unwelcome shocks later. Graphics are powerful. We want to ensure that we wield them wisely.

Another ongoing theme that emerged was the use of technology in conjunction with graphic facilitation methods. One of the Harvest groups did a presentation about that very topic – and shared a rich conversation in the creation of the presentation. Serendipitously, on my arrival home I found a gift had come in the mail – that of a RocketBook – which had immediate and obvious application in terms of graphics and technology. It’s an analogue book that can be drawn/written in—and with an app and a bit of pre-linking, whatever has been put on the page can be uploaded as a .pdf, a .jpg or other file format to the virtual repository of your choice. I’ve been playing a bit with mine, and found it to be quite easy to use – I have been testing the RocketBook Everlast, which uses Frixion pens so that pages can be erased and used over and over again. It is, in effect, an infinite notebook, with each of the images stored on the web/in the cloud in a place of your choosing. Apparently it also has handwriting recognition, but I’ve not tested that feature yet. I think it’s going to become something I take with me as part of my toolkit in the future. (And I haven’t monetized the blog yet – looking at you, Jules)

It was really powerful to listen to each of the River of Life pieces as they were shared at the end. So many of the participants had already found clear direction for how they are going to be taking visuals forward into their facilitation practices and lives. I realized this year that everything that I’d written in my own 2011 River of Life had been accomplished – which motivated to hang some fresh paper on my own wall when I got home, look forward, and start drawing my future, once again.

 

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New Workshop: Prince George, BC, Aug 15-16th

Want to learn more about engaging beyond words?

There are a handful of graphic facilitation workshops in major city centres, mostly in the USA. I’ve been offering one in the interior of southern BC, Canada for 8 years. Now I’m doing one this August 15-16th in Prince George, BC. This is a great chance for those that don’t have the opportunity to travel south to learn the art of drawing on walls – Join us!

GF workshop Prince George Aug 15-16

 

All details are found on the training page:

https://michellelaurie.wordpress.com/training-and-workshops/graphic-facilitation-2018/

Registration closes August 7th so get in touch soon!

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Rosviz18 Reflection part 1

Lisa Theissen, our social reporter for rosviz18, has a 2 part blog reporting on what happened as well as sharing thoughts on juicy ideas that came up that we didn’t have time to dive into. Here is part 1 of her workshop reflection:

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“I’m always excited to see a new group of people take risks, be vulnerable and learn something new. I an opportunity to do this only a short while ago in Rossland with Michelle Laurie, at RosViz18.

The group, as it often is, is from varying backgrounds, brought together through facilitation work and the interest in taking the work further and deeper.

Our visual introductions were a great way to get started on the wall, trying out new ways of putting things together on the page. Participants got a good grounding in how to use the body to create large lines and circles, and what works in terms of printing and clarity, colour and spacing. Along with shapes, landscapes, faces and people, we talked about lettering and containers for gathering ideas.

Thanks to a spontaneous chart drawing by Maureen, we visually constructed a plan for a small group dinner out at the Flying Steamshovel!

Day Two began with a bang – dancing from page to page, getting a sense of what it is to do some co-drawing. Feedback here was interesting – participants talked about how it felt to write on ‘someone else’s’ page, about looking for the visual theme and continuing it. We talked about different kinds of agendas, about the development and suitability of different ones for different circumstances.

Everyone spent some time going through the materials and looking at different iconography ending off with a quickly paced ICON JAM! It was interesting to see the visual themes that developed around words like ‘technology’ and terms like ‘on-boarding’. Later, when developing templates, one of the big ‘aha’ moments for me was the idea of the tree metaphor not just being looked at from roots to leaves, but also in terms of cross section, of rings. We also practiced the art of facilitation itself, along with some live graphic recording or sketch noting. Those who didn’t have the chance to draw live got this after lunch where everyone recorded a live talk! 

In addition to lots of doing, we also spent time on reflection and learning. The concept of Harvest weaved through the workshop with a dedicated discussion on the afternoon of day 2. Harvest could be personal, to share widely or for specific audiences. It showed again how many ways there are to interpret a workshop like this. Participants created specific and thoughtful take-aways, including a river/path through the journey of our two days together, a technological overview of digital tools for connecting and building – and a literal take-away, cards with key learnings from the days drawn on each. 

Our time concluded with a visual evaluative practice, a way of individually reflecting on the time together, looking at what each of us had hoped for, what we actually experienced and learned, and plans for how we can take it all forward and apply it more in our lives, in our practices as facilitators, and especially on big paper!” 

 

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From the field: tips for policy engagement

Samoan Circle Discussion on Policy Engagement with ADB, UN-Habitat, ICIMOD and MOUD (Nepal)

I have recently been reflecting on a knowledge sharing and learning session I organized in Nepal in March 2015 on the topic of Policy Engagement. This is part of my capacity building role in the South Asia Urban Knowledge Hub. A highlight of the 2 days was a panel on policy engagement which was held in a circle where those listening could ask questions by joining the speakers in the inner circle. The speakers included Dr Mahendra Subbha, Joint Secretary DUDBC from Nepal’s Ministry of Urban Development, Bhushan Tuladhar from UN-Habitat (South Asia), Mr Nand Kishor Agrawal of ICIMOD and Vivian Castro-Woolridge of the Asian Development Bank.

Some interesting points that came out of the circle discussion included:

  • In academic and applied research, framing of issue needs to be considered
  • Consider who is the best gatekeeper? Who is a good messenger?
  • Get embedded on major committees so you can take advantage of policy windows, opportunities.
  • Sell how your research can contribute to long-term change
  • Materials should be readable, use native language, have colour and a summary
  • Reach out to those that can help – i.e. media
  • Publish science, be credible but also communicate and be relevant to society
  • Its our responsibility as researchers to create demand.
  • Collaborate (public, private and academic)

At the end of the session, each speaker was asked to give one final piece of “Key Advice”. This is what they said:

  • Think design, pre-policy and disseminate
  • Advocacy, Advocacy, Advocacy
  • Never take a top scientist to a meeting – take a communications expert
  • Rephrase and repackage

What are your tips and lessons? Please share in the comments feature!

As the Khub continues on the path of research and engagement in the urban development field I am constantly reminded of this spirited discussion. I hope it has stuck in our researchers’ minds as well 🙂

I have posted presentations from the 2 day gathering online:

If interested in the session workbook, email me for a copy (michelle.k.laurie(@)gmail.com).

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Graphic Facilitation 2015 – Skills, Innovation and Fun!

I am very excited to be co-hosting the 6th Annual Graphic Facilitation Workshop in Rossland, BC July 13-14th, 2015.

rosviz2015_poster_master.

Have you noticed how companies and organizations are using visuals more and more in the way they communicate with customers, employees and communities? Learn the tricks of the trade in two days packed with practical skills, confidence building and FUN!

If you are interested in ENGAGING BEYOND WORDS and looking for innovative ways to spice up your practice, this workshop is a fabulous experience.

In the words of 2x participant Fern:

“I wanted to send a quick thank you for hosting such a wonderful workshop. I had a fabulous time and learned a lot, even though I already took the workshop 4 years ago I was thrilled to have the opportunity to take again. The content is rich, the hands on application powerful, the people genuine and the instructors first class. Being immersed in this creative process for two whole days is an amazing experience, I would recommend it to anyone interested in learning more about graphic facilitation and how it can help positively transform group process.” (Fern Sabo, 2x participant, 2010 & 2014)

What is it exactly?

Sometimes our imaginations are sparked by a visual where words fail us.  Many of us are visual thinkers.  Think about when communities plan and imagine their futures, when teams consider the possible outcomes for their projects, when groups create maps to track their progress.  This experiential workshop focuses on engaging people beyond words and text and takes place almost entirely at the drawing surface. You can expect to go away with icons, ideas and approaches for embedding visuals into your work – which you can use immediately, as well as ideas about how to hone your current practice.  No drawing experience needed (leave your inner censor at the door 🙂

Dates: July 13-14th; times to be confirmed

Rate: $850 + GST (5%)

HOT DEALS:

  • Bring a friend and you both get $50 off!
  • Three people registering from one organization? Bring the fourth one FREE!

 Full Details HERE!

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Tips for Researchers Drafting a Policy Engagement Strategy

Illustration by ‘Tim Hamons’ downloaded from the FB group: Graphic Facilitation

Illustration by ‘Tim Hamons’ downloaded from the FB group: Graphic Facilitation

As part of the South Asia Urban Knowledge Hub all national centres are required to draft a policy engagement strategy. This is the metaphorical bridge in the illustration above.

Researchers in the project I work with, do a policy engagement strategy for each work plan objective that focuses on making a change in the urban development sector. The purpose is to help researchers, who often are engaging in policy dialogue and change for the first time, think through their ideas more thoroughly. As well, it is a great way to stimulate discussions in the team, bring information forward and detail a plan of action for ensuring engagement of stakeholders throughout the change process (from ideation to implementation ideally). Finally, it’s essential so that the researchers can BRIDGE (see image above) the knowledge generated through their research and the change they want to see in policy and practice.

I drafted a template for this in May 2014 and we held a training. I based it on many works found on the Internet and discussions with practitioners. More information about that process is here. I received several draft strategies this week which has led to me to consider how to re-iterate some of my key points. I updated the strategy and sent some tips to the researchers as a reminder of the main ideas of the engagement strategy.

An updated version of the template is here: K-Hub-Template-PolicyEngagementStrategy_April2015updated

As a refresher, the 6 main steps include:

  • Step 1: Define the issue
  • Step 2: Articulate the goal
  • Step 3: Understand your context
  • Step 4: Identify decision makers, key actors and relationships
  • Step 5: Describe your engagement process
  • Step 6: Monitoring and learning

The tips I provided were the following:

1. Step 1-4 are background information.
  • Going through these steps helps you ensure you have thought about your issue clearly.
    • What is it is? Is it relevant? Who else is working on it? What policies exist? Who supports or doesn’t support your issue? What are the windows of opportunity to create change? What is your objective with respect to engagement? (this may be different than your work plan objective (more specific) however it may be the same as the work plan too), USE THE GUIDING QUESTIONS IN THE TEMPLATE.
  • Be as specific as possible with your identification of stakeholders to influence/engage. People are important (as well as the major groupings). This supports knowledge management – i.e. your entire team should be able to identify the different people they need to talk to (individuals matter a lot in making change). Figure out who has influence and who is keen on your ideas (or not). This helps you design your strategy for engagement. You will need different tactics to bring different people on board.
  • In addition, this document is meant to be shared with others on your team and other stakeholders of interest. Thus it should be detailed enough that people understand the issue, recognize the context/background and opportunities for change and your road map to making change.
2. Step 5. – this should describe HOW you are going to engage and how you are getting knowledge to your different stakeholders.
  • All the aspects of involving stakeholders should be in this section from the outset of your ideas/research to final product (its more than dissemination at the end!). Forming working groups, involving peer reviewers from your network – these are all ways to engage and bring people on board to your ideas.
  • You should think about big picture tasks but also communication tactics – for example, do you need to create data visualizations, work with the media, NGOs or others to make materials more accessible for others.
  • You should include time to work on key messages!
  • This section is the heart of your strategy.
  • Make sure you document your assumptions of why you think your strategy will work. This is how we learn (in case things don’t go as planned). If you recall the recent talk by John Young from ODI ( he spoke to our researchers on monitoring and learning), this section is your Theory of Change.
  • You should have a timeline here as this is a mini work plan specific to your engagement. It will overlap with your work plan. You are not starting from scratch but rather building on what you started and getting into more detail.
3. Step 6. – This is exactly what we worked on during our session on Monitoring and Learning in Kathmandu (with John Young as per above).
  • Use the work sheet from the meeting in March and detail out a few indicators (see step 6 in K-Hub-Template-PolicyEngagementStrategy_April2015updated).
  • Start with ideas from your work plan however adapt as needed. We talked about expect to see, like to see, and love to see indicators.
  • Monitoring is important as how will you know how much you have achieved and why? How will you communicate this later?
  • For long term sustainability of the K-Hub, donors want and need this information.
I really believe these engagement strategies are interesting as they tell the story of how each researcher plans to make change based on evidence. After reading a few, I realize that in effect they are a case study of each project. If we manage to write great stories (whether we succeed or not) and explain our intent, why it worked, why it didn’t work and our suggestions for the future, these could be an interesting piece of work for others in the world also working on trying to make change. Thus, the K-Hub could publish these as a joint Knowledge Product at the end of the first phase. The K-Hub could also use it for marketing purposes for sustainability of the K-Hub for the longer term.
My final message was that despite being new and perhaps daunting, researchers should take time to make these engagement strategies GREAT and continue to update them. This is valuable for the change making process as well as the wider K-Hub journey.
What do you think?

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